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Hang on. Am confused Lee. Do you mean that all your cupboards in the main room are not there? If so, whoever took them out before would have needed Listed Building Consent before they could be removed. I very much doubt that would have been granted. If the previous tenant did so without asking then that's hardly your fault, and the COL have a duty to return the flat in its original condition. I presume you pay the same rent as another tenant in the same sort of flat, where storage space is part of that rent.
Lee, this situation is not right at all. To say you accepted the flat in that condition is totally unjustified, as how would you know what the other flats are like. That's a 'cop out'. There is no way they can argue that its not a repair. Somebody removed the cupboards, I presume without their knowledge, and they have a duty, as landlord, to restore it to how it was.
I am on the GLE committee, and, if you like, I will raise this with them. In the meantime, I would recommend you take it higher.
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