Update on power Outage at Crescent House

[Laurence Jones]

Please see attached update onthe power outage at Crescent House.

Individual letters are being delivered to all properties affceted.

We will continue to update residents as more information is known.

Plese accept our apologies for any inconvenience caused but rest assured we are doing everything possible to assist.

Regards

 

Laurence

 

 

[Maria Elizabeth Prior]

Having read Mr Jacks' letter, am afraid his explanation as to why no member of staff answered the out of hours phone is not acceptable, and not good enough.  This is not the first time this has happened, so why were steps not taken then to ensure a repeat failure did not occur?  Us residents are fed up with these 'excuses'.  

What is meant by the correct telephone number was not updated?  How many telephone numbers are there?  This is ludicrous.  

[Alan Line]

Hi Laurence - you can tell Bob Jacks I'm not so much INTERESTED in the events of yesterday's fire as WORRIED SICK about it! If the City can't even sort out the emergency numbers to ring why should we trust you with the management of our homes (or valuable financial asset if you're one of the buy-to-let johnnies taking over the Estate)!